Products > Ordering Policies

• Orders may be placed online at any time when the shopping cart button appears next to the price.

• These items are normally in stock (with the exception of used and clearance items) and may be ordered at any time with a credit card through PayPal.
  
  
• Please direct any questions to paypal@enterprisetime.ca

Payment:

• We accept Visa, Mastercard, and American Express payments online through PayPal, a fast, easy, and secure payment service.
  
  
• Our PayPal ID is paypal@enterprisetime.ca

Shipping Information:

• Our preferred method of shipment is Fedex ground. 
  
  
• We do not ship to P.O. boxes. Exceptions may be made at our discretion
  
  
• Shipping & Handling is a flat rate based on the product and quantity. Most items have the associated shipping rates listed. If, however, multiple items are purchased that can be packaged together we may lower the total shipping charge to save you money. 
  
  
• Shipping rates calculated by the shopping cart apply only to major Canadian cities.  If you are outside a major Canadian city, additional payment may be required prior to shipping your order.

Returns

• We do not accept returns. If an item is defective, it will be repaired or replaced in accordance with the warranty offered on that item.
  
  
• If, at our discretion, we decide to make an exception to this policy, the returned item may be subject to a re-stocking fee of up to 25% and certain conditions may apply. Shipping charges will not be refunded in such a case.
  
  
• Software that is registered or licensed is never returnable for a refund or exchange. At our discretion, we may accept a return of unopened software. A 25% re-stocking fee would apply.